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#1   09-03-2008, 01:27 PM
brandondrury will become famous soon enough Join Date: Sep 2006
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When Do You Start Banning?


I'm very active on my forum. I try to take part in every discussion even though the forum is FINALLY very close to achieving critical mass. I'm very picky about keeping a fun, friendly vibe in a particular topic that has a reputation for getting nasty (music recording) and my goal is to never let subjectivity and objectivity get confused.

My forum's topic is almost always very subjective. There are few absolutes. This past week we had a guy who was knowledgeable, but was VERY aggressively in stating that he was always right and seemed to have a know-it-all answer for everything. This may work on a math forum when 2 + 2 = 4 but it does little more than start fights in a world where everyone does "it" differently.

I knew right away that this guy was going to be a problem, but I thought if he chilled a bit he would be a very welcomed member of the community. Unfortunately, he got worse. He crossed the line, attacked some people VERY aggressively, and I had to ban him.

So here's my question: When you see a person who is you are 98% sure is going to be a problem, is it better for community activity to wait until this potential troublemaker really crosses the line, or is it better to weed out the bad guys before they get a chance to cause trouble? Is there something about a total jerk that unites the rest of the community afterwards or is his prescene just a total waste of time?

Brandon
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#2   09-03-2008, 02:23 PM
stevebullman has a spectacular aura about Join Date: Feb 2008 Location: england
iTrader: (0)
Re: When Do You Start Banning?


first sniff and they are gone for me......i see no point in waiting for people to cross the line. Its your forum, you dont need to justify your actions to anyone. i dont tend to have "banned" under their usernames afterwards though, i think that in itself looks bad,
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#3   09-03-2008, 03:31 PM
2dub will become famous soon enough Join Date: Jun 2008 Location: Moyock, NC
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Weight Loss Weeks 7-9. Getting back into it.
Re: When Do You Start Banning?


I haven't had that experience yet on my forum and the other 2 major umpiring forums are notorious for their flaming.

This may sound bizarre coming from a baseball umpire who has no problem ejecting a player or manager from a game, but my first instinct would be to contact them directly once I feel there may be a problem. Say something like, "I'm glad to have you as a member and you definitely bring some great knowledge to the site, but I am concerned about some of your recent posts. I want to keep a fun, friendly vibe here, but your recent posts have crossed the line. Please refrain from the personal attacks on other members. Thank you for your cooperation."

Put the person on a short leash and see what happens. Any further instances would be grounds for banning w/o discussion.
--------------------
Warren
Umpire-Empire
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#4   09-03-2008, 04:42 PM
Soliloquy is a jewel in the rough Join Date: Jun 2007 Location: New York City
iTrader: (0)
Re: When Do You Start Banning?


I try to say something the first time I get a feeling somebody might be trouble... "hey so-and-so, I understand your frustration but we don't allow personal attacks here". If it continues then go ahead and ban.
--------------------
Science Chats | Disabled NYC | The Chic Petite
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#5   09-03-2008, 06:43 PM
saltedm8 will become famous soon enough Join Date: Jul 2008
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Happy blessed 2009
Re: When Do You Start Banning?


as the lead administrator of a very large web design forum ( 50'000 members - or there about's ), we have a system i made that works quite well... we give a certain amount of points for each rule broken... these are strict guidelines that are pre-defined to be totally fair and usually solves issues before they begin ( only our staff can usually see these )

Quote:
The Infraction procedures are as follows

STEP 1
Non serious offence – PM to be sent to the account holder as a non-official warning and a note added to their profile.

Semi-serious offence – A warning sent via the infraction system

Serious offence – infract with 3 points

Deliberate Advertising – Instant Ban

STEP 2
Non serious offence – A warning sent via the infraction system

Semi-serious offence – infract with 3 points

Serious offence – infract with 6 points

Deliberate Advertising – Instant Ban

STEP 3
Non-serious offence – infract with 3 points

Semi-serious offence – infract with 6 points

Serious offence – Instant Ban

STEP 4
Non-serious offence – infract with 6 points

Semi-Serious offence – Instant Ban

STEP 5
non-serious offence – instant ban

Offences Defined

Non-Serious offence =

Failing to comply with a staff request

Arguing with other members and does not stop when asked to do so

Causing mischief, deliberately posting to cause arguments for example

Putting in a link to a site that is of a questionable adult or illegal theme ( taking post content into consideration )

Semi-serious offence =

Repeated failing to comply with a staff request (if you have to ask more than twice)

Too many links in signature

Signature not at sizes stated by the rules

Putting in a link to a site that is of a questionable adult or illegal theme (regardless of the rest of the post content)

Putting links at the end of posts - [link to his site:]John Doe[/link]

Serious offence =

Spam to own website to gain sales of web design or marketing

Trying to recruit for membership of a website

Attempting to point links to ‘possible’ affiliate sites
(check by seeing if there is a code next to the normal link for example:
CPA Empire - More Than A Network! ?siteID=YmQmEICYyG0-PqQP93yK0s0paV5RI_Fp7A
- this may be hidden, so please try it first)

Deliberate Advertising =

Advertising of a web host - only if the user has 5 or less posts

Advertising that has prices in the post – only if the user has less than 5 posts

All other possible bans need to be reported and an action agreed between 2 staff members minimum

As things crop up this list may be adjusted and changed, please save it in your subscribed posts and i will post a new message inside this thread whenever anything is changed...

Anything you are unsure of, report the post and ask for opinions....
Quote:
The list above is worked out like so

lets say the first post is a Semi-serious offence, if the next one is a Serious offence you would add 3 points

if the first post was already a serious offence, and the second is a non-serious offence you would add 3 points to the 3 existing points, making 6 points in total

if the first post was a serious offence and the second was a serious offence, you take the origonal 3 points and add 6 points, making 9 points in total

if the first post was a non serious offence and the second is a serious offence you infract with 6 points

I hope you can work it out from that

thank you
--------------------
www.recipebite.co.uk - for all your food needs...

Last edited by saltedm8; 09-03-2008 at 06:49 PM..
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#6   09-03-2008, 08:11 PM
GL2814 will become famous soon enough Join Date: Jul 2008 Location: Philly Area
iTrader: (0)
Re: When Do You Start Banning?


have you tried to PM the member and have a talk with him about what is taking place?
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#7   09-03-2008, 11:03 PM
Soliloquy is a jewel in the rough Join Date: Jun 2007 Location: New York City
iTrader: (0)
Re: When Do You Start Banning?


It's best to just deal with the situation so everyone knows what proper behavior on your forum is, but worst case scenario you break out the Miserable Users mod if they reach troll-like levels of bad behavior..
--------------------
Science Chats | Disabled NYC | The Chic Petite
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#8   09-05-2008, 07:34 AM
Send a message via AIM to Caddyman Send a message via MSN to Caddyman Send a message via Yahoo to Caddyman Send a message via Skype™ to Caddyman Caddyman is just really niceCaddyman is just really niceCaddyman is just really nice Join Date: Dec 2006 Location: Delaware
iTrader: (0)
Facebook Connect?
Re: When Do You Start Banning?


ima start using miserable user i think, tach goes to conventry has been giving me major problems with not working right and its driving me nuts.
--------------------
Philly Sports
Delaware Online
PA Forums
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#9   09-05-2008, 09:56 AM
Soliloquy is a jewel in the rough Join Date: Jun 2007 Location: New York City
iTrader: (0)
Re: When Do You Start Banning?


Better to drive the no-good member nuts than yourself, Caddy
--------------------
Science Chats | Disabled NYC | The Chic Petite
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#10   09-05-2008, 06:41 PM
Send a message via AIM to Caddyman Send a message via MSN to Caddyman Send a message via Yahoo to Caddyman Send a message via Skype™ to Caddyman Caddyman is just really niceCaddyman is just really niceCaddyman is just really nice Join Date: Dec 2006 Location: Delaware
iTrader: (0)
Facebook Connect?
Re: When Do You Start Banning?


yeah i agree and i have been goin pretty nuts lately. sometimes i can't understand how people who are so intelligent can fall for simple tricks of the troll....
--------------------
Philly Sports
Delaware Online
PA Forums
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