Go Back   vBulletin Setup > vBulletinSetup Information > Troubleshooting vBulletin Problems

Reply 
 
LinkBack Thread Tools Display Modes
Old 03-06-2008, 05:23 PM   #1
vBulletin Owner
 
Join Date: Jan 2008
Location: South
Posts: 3
Southside40 will become famous soon enough
Email Confirmation Problem

For some reason people say they are not receiving the email confirmation.So they make a new name and try again.Is there a way to make sure the confirmation is getting sent.And is there an easy way to delete these double users.Thanks for the help.
Southside40 is offline   Reply With Quote

Advertisement [Remove Advertisement]

Old 03-27-2008, 03:03 AM   #2
vBulletin Owner
 
veenuisthebest's Avatar
 
Join Date: Mar 2008
Location: India
Posts: 145
veenuisthebest has a spectacular aura about
Send a message via Yahoo to veenuisthebest
Re: Email Confirmation Problem

also, check out this small little mod. where you can immediately notify the users to check their BULK/SPAM folder for activation mail at the time of registration and resending of activation mail.

Immediate Alert notification of Activation Mail dispatch - vBulletin.org Forum
veenuisthebest is offline   Reply With Quote
Old 03-27-2008, 03:30 AM   #3
vBulletin Owner
 
Yogesh Sarkar's Avatar
 
Join Date: Feb 2007
Location: New Delhi, India
Posts: 908
Blog Entries: 1
Yogesh Sarkar is just really niceYogesh Sarkar is just really niceYogesh Sarkar is just really nice
Re: Email Confirmation Problem

Is the mail not being sent or is it landing up in their spam folder?
Yogesh Sarkar is offline   Reply With Quote
Old 03-27-2008, 05:38 AM   #4
vBulletin Owner
 
TxsBmw's Avatar
 
Join Date: Mar 2008
Location: Savannah, Georgia
Posts: 2
TxsBmw will become famous soon enough
Re: Email Confirmation Problem

More than likely it is all going to their SPAM folder. I have this problem with Yahoo, Hotmail/MSN, and AOL accounts.

I have no idea what to do to stop the problem though.
TxsBmw is offline   Reply With Quote
Old 03-29-2008, 06:48 AM   #5
vBulletin Owner
 
Yogesh Sarkar's Avatar
 
Join Date: Feb 2007
Location: New Delhi, India
Posts: 908
Blog Entries: 1
Yogesh Sarkar is just really niceYogesh Sarkar is just really niceYogesh Sarkar is just really nice
Re: Email Confirmation Problem

Add SPF record to your DNS entry, it should help.

Also edit the email template and provide an unsubscribe option at the bottom.
Yogesh Sarkar is offline   Reply With Quote
Reply 
vBulletin Setup > vBulletinSetup Information > Troubleshooting vBulletin Problems

Tags
confirmation, email, problem

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Activation email problem ! leonnix General Discussion 3 10-14-2008 12:51 PM
Do you delete users awaiting email confirmation? Soliloquy Community Forum Management 2 09-13-2008 04:50 PM
Database error in confirmation email Greek76 Troubleshooting vBulletin Problems 6 08-17-2008 05:27 AM
Users Awaiting Email Confirmation ArnyVee Troubleshooting vBulletin Problems 14 08-07-2008 09:07 AM
Users Awaiting Email Confirmation sdphoto Troubleshooting vBulletin Problems 1 04-05-2008 02:33 PM


All times are GMT -8. The time now is 03:35 AM.