Jelsoft Issued Me a New Password - Page 2

LinkBliss

vBulletin Owner

#11 02-12-2008, 10:29 AM

LinkBliss will become famous soon enough

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Re: Jelsoft Issued Me a New Password

OK, so I am not crazy.

My theory is that they wanted everyone to have a question and answer and since I hadn't logged in for a while I had never set one yet..

Eric

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ARealRedneck

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#12 02-12-2008, 11:05 AM

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vBulletin.com lost login information

OK, I saw the post about the new password from jelsoft. So I figured I would check mine as well.
Yea it was reset, the problem is I have lost my Customer number, and password information.

When I went to check to see if I could get it sent to me.....

I realized I do not have the e-mail account I had before....

So I am stuck now, I reset my e-mail just this morning on vBulletin.com but have yet to receive a e-mail from them.

Is there anything I can do?

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Truck Drivers and the Industry

Last edited by ARealRedneck; 02-12-2008 at 11:14 AM..

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Rocket 442

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#13 02-12-2008, 11:09 AM

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Re: vBulletin.com lost login information

1-877-326-6444
EDIT: Says the # is for Sales Inquiries only, but you can at least give it a shot.

You filled out the lost Customer ID right?
vBulletin® - Member Area Recover Lost vBulletin Customer Number

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ARealRedneck

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#14 02-12-2008, 11:13 AM

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Re: vBulletin.com lost login information

Quote:

Originally Posted by Rocket 442

You filled out the lost Customer ID right?
vBulletin® - Member Area Recover Lost vBulletin Customer Number

Yea tried that, but thats part of the problem...it goes to the e-mail account I cannot access anymore.

EDIT I did find a way to send a support ticket...but without my customer number I don't see them doing anything.

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Truck Drivers and the Industry

Last edited by ARealRedneck; 02-12-2008 at 11:57 AM..

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Yogesh Sarkar

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#15 02-12-2008, 11:54 AM

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Re: Jelsoft Issued Me a New Password

I got it as well, I guess their admin was really bored so started hitting the password reset button :p

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Caddyman

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#16 02-12-2008, 03:45 PM

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Re: Jelsoft Issued Me a New Password

just got home from work

i got the same email

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Brandon

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#17 02-12-2008, 04:20 PM

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Re: Jelsoft Issued Me a New Password

hmmmm
I got it too
kind of annoying if you ask me ?

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Michael Biddle

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#18 02-12-2008, 05:34 PM

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Re: Jelsoft Issued Me a New Password

Got 3 as well.

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Brandon

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#19 02-12-2008, 06:00 PM

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Re: vBulletin.com lost login information

Quote:

Originally Posted by MaddenGods

get your license number from your vBulletin file.

Send em your name, how you paid, when you paid, maybe your address, and see if they'll help you out then.

I don't know if he has it, I'll see if I have a old backup bud and PM it to ya.

actually,.. I had the customer number and pass

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Last edited by Brandon; 02-12-2008 at 06:06 PM..

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Big Dan

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#20 02-12-2008, 06:37 PM

Join Date: Aug 2006

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Happy New Year and all that

Long time license holders: Ever get your password changed

Hey Guys,

I'm just wondering if any of yous who've had your vB license for a while ever got an email from Jelsoft advising you of a new password for the members center?

Here's what I just got:

Quote:

{MY NAME},

As part of a general review of our operations, and in line with security best practices, a new password has been generated for your vBulletin customer account.

Your new password is:
XXXXXXX

You will need to make a note of this password, as it is your key to access the vBulletin Members' Area, where you can download vBulletin products and submit support tickets.

Your customer number has not changed, and this does not affect any accounts you may have registered on any vBulletin forums.

Please note that you will also need to provide a new security question and answer on your first log-in.

The vBulletin Members' Area can be found here:
http://members.vbulletin.com

----------------------------------------------------------

This email was sent by an automated system. Please do not reply to it, as we will not receive your response.

For any queries, please visit the following page:
vBulletin® - Contact Us

This email sent to: {MY EMAIL ADDRESS}

With best regards,

The vBulletin Team

__________________________________________________
©2008 Jelsoft Enterprises Ltd. All rights reserved. vBulletin® is a registered trademark of Jelsoft Enterprises Ltd.

This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. Jelsoft Enterprises Ltd. does not accept responsibility for changes made to this message after it was sent.

Jelsoft Enterprises Ltd. is a company registered in England and Wales with company number 3459749, VAT number GB873794567. Registered office: Howarth Lodge, 7 Reading Road, Pangbourne, RG8 7LR, UK.

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Is this on the up and up, bad enough you cannot change your password now I have to track down another email for the password everytime I need to log in.

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