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Old 03-23-2008, 03:03 AM   #1
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People sending visitor messages instead of private messages

Hello

I have seen a massive amount of visitor messages being sent when I think most people are really trying to send private messages.

Any suggestions how to improve the option?

Mally
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Old 03-23-2008, 04:36 AM   #2
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Re: People sending visitor messages instead of private messages

Visitor message? Do you mean through contact us form?
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Old 03-23-2008, 04:43 AM   #3
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Re: People sending visitor messages instead of private messages

hi. Its happening when people view each others profiles and see the message area and submit button. I'm sure they think its private however its the visitor profile message (v 3.7)
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Old 03-23-2008, 08:29 AM   #4
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Re: People sending visitor messages instead of private messages

Maybe placing a private message link on top of the profile message box would help else I think you can make profile comments private.
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Old 03-23-2008, 08:41 AM   #5
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Re: People sending visitor messages instead of private messages

You could disabled it via usergroups
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Old 03-24-2008, 11:51 PM   #6
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Re: People sending visitor messages instead of private messages

Or post a reminder notice - remind the difference of visitor and private messages
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Old 03-25-2008, 12:46 PM   #7
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Re: People sending visitor messages instead of private messages

Maybe they just want to post a public message?
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Old 03-27-2008, 04:00 AM   #8
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Re: People sending visitor messages instead of private messages

education...thats the only way...maybee have something in your sig
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Old 03-27-2008, 04:36 AM   #9
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Re: People sending visitor messages instead of private messages

You can direct them by informing your members the difference.
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